Posts Tagged ‘Library Advocacy’

Can we learn something from marketing?

Internet marketing is changing the way businesses “do business”.

As consumers engage in using the Internet, the traditional ways of marketing are losing ground.

“New marketing is any marketing tactic that relies on earning people’s interest instead of buying it.”

Consider these points for the new marketing approach:

  • two-way communication and interaction
  • people find you via search engines, social media, referrals, word of mouth
  • the marketer provides value
  • the marketer seeks to entertain and/or educate.

The new term is “inbound marketing”.  Some of the most effective marketing methods include content marketing and social media.

Check out this infographic from Voltier Digital. It highlights the differences between the two kinds of marketing.

Consider how you could use content and social media to raise your profile.

Inbound Marketing vs. Outbound Marketing

 

Washington Library Media Association Conference

I’ve been invited to present on “Lessons from Down Under: 7 Effective Strategies for Library Advocacy” at the WLMA Annual Conference in Spokane, WA, USA — 13 to 15 October.

The magic part is I will be staying right here at home and connecting in through my webinar environment. No long haul flights, jet lag, time away living out of a suitcase. How sweet is that?

The program has a number of webinars so you might want to check out the concurrent workshops.

My scheduled time to connect in for the presentation is on Saturday morning, 15 October, so it is a reasonable hour if you want to join in.

[24 hours later]

P.S. Missed the event?
P.P.S. Here is the PowerPoint…

A profession at the tipping point

Just returned from the Australian School Library Association (ASLA) Biennial Conference where I presented a keynote session — A profession at the tipping point: time to change the game plan

Abstract: The nationalisation of K-12 education in Australia has the potential to have a Jupiter Effect (prediction that an alignment of the planets would create a number of catastrophes) on school libraries and the profession. Government-driven initiatives and projects herald an education ‘two-speed economy’ for teacher librarians – boom or bust. The report, School libraries and teacher librarians in 21st century Australia, and data from 386 submissions and 13 public hearings provide sufficient evidence that school libraries and teacher librarianship are at a tipping point. This address will present a view on the impact of the nationalisation of K-12 education and explore strategic directions for the profession and school libraries. What will be the future if you do not take charge of your own siesmic shift?

More about the conference program at http://www.asla.org.au/pd/conference/program.htm

ASLA 2011. Karen Bonanno, Keynote speaker: A profession at the tipping point: Time to change the game plan from CSU-SIS Learning Centre on Vimeo.

History can’t be wrong!

Today’s blog post was sent to me by Dr Marc Dussault, The Exponential Growth Strategist. It’s an Infographic taken from DailyInfographic.com.


Advocacy – leverage the network

Strategy 7: Leverage the network

This strategy connects well with strategy 6 – massage the media.

The list of media exposure opportunities listed under strategy 6 help you to link to the professional network, so you are never alone.  For example, you can connect into the collective wisdom of professional associations who have information available to help you with your advocacy efforts.  Consider checking out some of the following:

AASL Advocacy Tip for the Day

ASLA Advocacy page and ALIA Advocacy page

CSLA Toolkit for Advocacy and Action

IFLA School Library Advocacy Kit

SLA UK Advocacy page

Also, don’t be afraid to leverage the social network – Twitter, Facebook, Ning,LinkedIn, etc.  Your message needs to go viral.  Identify those who share your goals and those who are willing to support your efforts, and then make the connections.

If you have any other professional networks that you tap into for advocacy ideas and support, please let me know. It would be great to provide access to a comprehensive list so that we really do not have to feel that we are doing this alone.

Advocacy – massage the media

Strategy 6: Massage the media

Newsworthy events and photo opportunities are all around us.  For example:

  • Author visits
  • Special events such as Book Week
  • New lunchtime activities in the school library
  • Displays of resources or student work
  • New library or different layout

Your media might be the school newsletter or the school library wiki. Make the most of whatever communication channels that are available to you.

When preparing the story ask yourself the questions – Why do I care? Why should anybody care? This will help you to focus on the key message. Your story might provide a list of benefits, solve a problem, outline easy steps to achieve a task, or simply inspire teachers, students and parents.

If you are wanting to get outside media coverage then it is best to check with your school administration as to the correct protocols. The same newsworthy events and photo opportunities could be of interest to your local community and a way of promoting the school and the library.

If you are not sure what events and activities to incorporate in your media exposure then take a look at the following:

If you have used other ways to capture and share newsworthy events for your school library then please leave a comment.

Advocacy – remarkable stories

Strategy 5: Find remarkable stories

Stories are a magic way to support a key message. Storytelling is traditionally the way to pass on important information from generation to generation. Stories can be told in words, images and sounds.

The combination of words, images and sounds through video is an extremely powerful way to convey a key message.  Doron Isaacs, Equal Education Coordinator, is interviewed on the “One School, One Library, One Librarian” campaign.

There are quite a number of YouTube videos that support this South African campaign with many students and young people featuring in the stories.

Joe McHugh and Connie Williams, in cooperation with the California School Library Association, collected stories and published them in an audio journal – http://www.csla.net/audio/

Capturing the “student voice” is an absolute must.  The findings from the Student Learning through Ohio School Libraries Research Project provide you with access to samples of qualitative responses and additional comments by the students.

The replication of the research in Australian schools, Student Learning through Australian School Libraries project, provides samples of comments by students on the following:

  • The library as place
  • Access to school library facilities
  • Provision of extended hours
  • The school library as central to resource-based and inquiry learning
  • Students value help finding quality information
  • Importance of the teacher-librarian’s instructional intervention
  • The school library supporting knowledge construction
  • The school library as production facility
  • The school library’s contribution to student academic achievement
  • The school library building student confidence
  • The school library as learning laboratories

The remarkable stories usually take on the style of writing of “once I was lost…now I am found”.

Advocacy – source quotable quotes

Strategy 4: Source quotable quotes

The use of a quote can have a significant impact on the reader. It can leave them with something substantial to think about.  You can use a quote to add to your email signature, fill a space in a newsletter, post on a blog or tweet, use as the opening statement for an article….or on a T-shirt like the quote immediately below.

CuttingLibraries“Cutting libraries during a recession is like cutting hospitals during a plague” – Eleanor Crumblehulme.  This one became the slogan on a T-shirt – http://www.cafepress.ca/soullesstees.440929848

On 20th December 2010, the Business Plan for the Australian National Broadband Network was released. Professor Paddy Nixon, Digital Futures Advisory Council , during The 7.30 Report interview, stated, “Digital literacy, in its broadest sense, is now as important as being able to read and write and to do your sums”. [Broadband business plan - http://www.abc.net.au/7.30/content/2010/s3097939.htm]

“A library is not a luxury but one of the necessities of life”. – Henry Ward Beecher
http://www.brainyquote.com/quotes/quotes/h/henrywardb383333.html

Here are some web sites to visit to capture library quotes:

Famous Library Quotes and Quotations

Brainy Quote – Library Quotes

The Quote Garden

IFLA: Quotable Quotes

Pivotal Libraries

Think Exist

It is also appreciated when those in government positions make positive statements  -  For example, with the announcement of the Australian House of Representatives Inquiry into School Libraries and Teacher Librarians in Australian Schools on 18 March 2010, the committee chair, Ms Sharon Bird, MP, stated “Teacher librarians make a significant contribution to the school community in a number of ways, including teaching information literacy skills and providing access to information and resources to facilitate learning”.
http://www.aph.gov.au/house/committee/edt/schoollibraries/media.htm

With the relaunch of the inquiry, following the outcome of the federal elections, the new committee chair, Ms Amanda Rishworth, MP, stated, “Teacher librarians make a significant contribution in our schools and we look forward to sharing our findings on how to enhance this valuable community resource.” (House of Representatives – Email alert service, Thursday 25 November 2010)

What’s your favourite quotable quote?  Has a student or teacher made a statement that has really stuck in your mind?

Advocacy – gather startling facts

Strategy 3: Gather startling facts (and statements)

With this step it is possible to incorporate step 2 (capture killer statistics).

For example, “In this survey 86 (12.518%) of the schools reported an annual library budget of less than $1000. A further 113 (16.448%) schools reported an annual budget of less than $5000. In all nearly a third of the survey participants (28.996%) received less than $5000 for their school libraries. Across the whole survey group 45.123% of schools received less than $10,000 as their annual budget.” (2008, http://www.chs.ecu.edu.au/portals/ASLRP/report/libraries/annual-budgets.html)

As above, try and support the fact or statement by including the source, this way it is possible to avoid the “feel good” statements.

Here are some other examples –

Students who know how best to summarise information that they read can perform much harder reading tasks, on average, than those who do not.  Students also perform better when they know which strategies help them to understand and remember information, and by adopting strategies to guide their own learning.”  OECD (2010), PISA 2009 at a Glance, OECD Publishing, p. 72. http://dx.doi.org/10.1787/9789264095298-en

The statement could be used in the context of promoting school library programs that focus on developing reading and literacy capabilities of students as well as the integration of information literacy programs.

Increasing literacy and numeracy skills had a positive, statistically significant effect on both labour force participation and hourly wages. Thus, from a policy perspective, if people’s literacy and numeracy skills can be improved, then they will tend to achieve better labour market outcomes.
Shomos, A. 2010, Links Between Literacy and Numeracy Skills and Labour Market Outcomes, Productivity Commission Staff Working Paper, Melbourne, August, p. 58. (Note: This paper utilises data from a 2006 survey on the literacy and numeracy skills of the Australian adult population.  See the statistics in a previous post http://www.schoollibrarymanagement.com/advocacy-statistics/).

This statement would support the role of the school library in the development of literacy capabilities for every student from an early age through to the final years of formal schooling.  For Australian teacher-librarians, the connection with the National Assessment Program for Literacy And Numeracy (NAPLAN) is crucial (http://www.naplan.edu.au/).

The following statement comes from The 2010 Horizon Report: Australia-New Zealand Edition –
The need for formal instruction in key new skills, including information literacy, visual literacy, and technological literacy, poses a continuing challenge to educational programs.” Johnson, L., Smith, R., Levine, A., & Haywood, K. (2010). The 2010 Horizon Report: Australia–New Zealand Edition. Austin, Texas: The New Media Consortium, p. 5.
http://www.nmc.org/publications/2010-horizon-anz-report

This statement continues to be reported in the Horizon Reports with different variations.  But, the key message is there is a very strong need for the teaching of information and digital information literacy skills in schools.  Educators and policy decision makers need to seriously consider how this is can be effectively delivered to every student.  We have a huge equity issue here that needs to be addressed and teacher-librarians should be very interested in taking up this cause.

So, what startling facts (and statements) have you been able to gather over the years?  I’m sure teachers and students have made statements about the service of the school library that could be captured and used (with permission, of course).   Even the principal may have made a statement along the lines of “the quality of the school library has a direct impact on enrolments.”

Advocacy – capture killer statistics

Strategy 2: Capture killer statistics

Stating statistics can really get people to take some notice.

Recently, at an international conference in my closing remarks for a keynote speaker, I made the statement that 46% of Australians are illiterate. This certainly sent out a buzz amongst the delegates and during the morning break I had a number of folk asking me where this had come from.  The statistic comes from the Australian Bureau of Statistics – Adult Literacy & Life Skills Survey, Summary Results, 2006. This statistic relates to prose literacy, which means 46% cannot read a timetable or a newspaper, or fill out a form.

One group, National Year of Reading 2012, have really leveraged this by putting a different spin on the statistic.  On their flyer (available from their website) they state:

“Can you read this?
Then you’re one of the 54% of Australians who are prose literate.  You’re in the majority – but only just.”

They have used the killer statistic to promote their 2012 event.

Australian has over 7,000 primary schools and under the P21 element of the Australian Government’s Building the Education Revolution, libraries were very popular projects.

(Data from Australian Government Building the Education Revolution Implementation Taskforce Interim Report, 6 August 2010)

What does this graph say about how much schools appreciate having a school library?  Does the school library become the “showcase real estate” of the school?  I wonder how many parents like to see the school library before they enrol their child?  Or how many dignitaries are taken to the school library as part of the school visit?

Based on the Australian Schools Census 2009 and the BER interim report this would mean that 40 to  45 percent of primary schools choose to have either a refurbished or new school library built under the Australian Government’s Building the Education Revolution.

It is also possible for you to capture killer statistics at your school that can make people take notice.

If you are using a booking system for your time or for the school library facilities this information can become very useful.  For example, if your time is booked by a classroom teacher and you multiply this by the number of students in that class, then effectively you are engaging with “x” number of students during their learning experience with you in the library.  Then, work that out for the week and you might even surprise yourself.  Do the same with the number of teachers you might work with during a week and work out the percentage of teachers across the whole school with whom you have collaborated in the development of classroom programs.

I love the quirky statistics that challenge me to think about how I could use the information in a different way.  For example, this one from the Sydney Morning Herald – “The number of fixed phone lines has remained at 10.7 million since June 2000, but the number of mobile connections has increased from eight million to 24.2 million over the same period.”

Now, with this growth of mobile devices I can link this into the need for schools to provide support for our young people to become responsible global digital citizens.  Here is an opportunity to promote what the school library does by way of developing policies for classroom and playground use for mobile devices or the library programs that help students develop positive digital behaviours and awareness of their digital footprint.

So what killer statistics have you been able to unearth?  I would really love to hear about your examples and how you have used these to advocate for your school library.

ATTENTION teacher librarians
and school librarians

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What people say …

We have already used a lot of the information from the education webinars, most recently in a meeting with the Head of Teaching & Learning. I can't begin to tell you how useful the webinars and your website have been to date and will be to the future of our work.
Jan Kaye, WA.